We accept unopened and unused product returns within 30 days of purchase. Please attach any relevant information such as your order invoice or email conversations to help process your return as fast as possible. We don't charge a restocking fee, we do not pay for shipping for you to make a return, nor do we refund your shipping charge on the original purchase.
As an authorized dealer for every product we sell; we follow the minimum advertising price (MAP) set by the manufactures. In most cases your warranty will be void if you pay below this amount. When registering your product for warranty, proof of purchase is required. In the event you need a warranty those few extra dollars you saved will no longer be worth it. Support the industry and companies like ourselves who re-invest back into the diesel market. Spend a few extra bucks and get that piece of mind knowing your product is supported by a reputable dealer.
Orders placed by 2pm PST will ship same day. Unless otherwise back-ordered. In which case you will be notified. We offer free regular ground shipping on orders shipped to the lower 48 states. Expedited shipping is also available. We use multiple shipping methods. FedEx, UPS & USPS are the primary shipping methods used. Heavier items ie. exhaust systems, can not be shipped to a PO box. We operate out of Maple Valley, WA. However, we do have relationships with several wholesale distribution companies across the country who ship on our behalf. Depending on the particular part, you order may ship directly from us, the manufacture or a wholesaler. We do our best to ship from the closest location. Tracking information will be provide within 24hrs. If you ordered multiple items they will most likely arrive on different days, possibly different shipping companies. For your protection and ours; if your item is $500 or more it will be shipped with signature required, no exceptions. If your unable to be present at time of delivery you can leave a note requesting the packaged be left at the door. FedEx & UPS at there sole discretion reserve the right to accept or decline this in lieu of a signature. Shipping to Canada is available upon request. Contact us for details. International shipping other then Canada is not available at this time. For international orders; duties & taxes are not included and are your responsibility. Additional shipping charges apply for Alaska & Hawaii.